Data Protection Policy

Daraz palay Privacy Policy — Your Data Is Safe With Us

Daraz palay is fully transparent about how your personal information is collected, used, and protected. This privacy policy clearly explains what we do — and do not do — with your data.

Last Updated: January 1, 2026
Your Data Is Never Sold
SSL Encryption Protected
No Third-Party Sharing
You're in Control

Why We're Different

How daraz palay Protects Your Privacy

🔐

End-to-End Encryption

All your personal data and financial transactions are encrypted using SSL/TLS protocol. No external party can access or read this information.

🚫

No Sale of Data

Daraz palay will never sell your personal information to advertisers or third parties — that is our commitment.

🗂️

Minimal Data Collection

We collect only the data necessary to provide our services — nothing more. No unnecessary information is requested or stored.

🧹

Right to Delete Data

You may request deletion of your account and associated data at any time. We will complete the process within the designated timeframe.

🍪

Cookie Controls Are in Your Hands

You have full control over which cookies are used. Only essential cookies are enabled by default.

📋

Transparent Data Use Policy

This policy always clearly states how your data is being used. There are no hidden purposes.

📌

This privacy policy applies to all services offered through the daraz palay website and mobile app. By using our services, you agree to this policy.

1 Introduction

Daraz palay is a trusted online Sports Betting platform for users in Bangladesh. We believe you should have full control over your personal data. That's why this privacy policy is fully transparent about what information we collect, why we collect it, how we use it, and how we keep it secure.

This privacy policy has been prepared in accordance with applicable data protection laws in Bangladesh. If you have any questions, feel free to contact us directly — we are always here to help.

2 What Information We Collect

Daraz palay only collects information that is necessary to provide our services and ensure security. The types of information we collect are detailed below:

Data Type Example How We Collect It
Identity Information Name, date of birth, national ID number At the Time of Registration
Contact Information Mobile number, email address At the Time of Registration
Financial Information BKash/Nagad/Rocket number, transaction history At the Time of Payment
KYC Documents NID/Passport photo, selfie During the Verification Process
Device Information IP address, browser, operating system Automatically
Usage Information Betting history, login times, page visits Automatically

We never store your full bank account number, card number, or PIN. All transactions are processed through a payment gateway and that information never reaches our servers directly.

3 How We Use Your Data

Daraz palay uses your information only for the specific purposes listed below — it is never used for anything beyond that:

  • Account Management: For registration, login, KYC verification, and account security.
  • Service Delivery: For betting, payment processing, winnings disbursement, and bonus allocation.
  • Security: To prevent fraud, money laundering, and unauthorized access.
  • Customer Support: To address your complaints and queries.
  • Legal Obligation: To meet the requirements of government regulatory authorities.
  • Service Improvement: Analytics to improve your betting experience.
  • Contact: To keep you informed about important updates, security alerts, and promotions.

We do not use your information for automated decision-making that could affect your rights or benefits — unless required by law.

4 Data Sharing & Disclosure

Daraz palay never sells your personal information. However, there are limited circumstances in which data may need to be shared:

  • Payment Providers: Only the data required to complete transactions is shared with payment gateways such as bKash, Nagad, and Rocket.
  • KYC Service Provider: Authorized third parties for identity verification — all held to the same privacy standards we uphold.
  • Legal Authorities: In response to a lawful request from a court or government authority under applicable Bangladesh law.
  • Security Investigations: To assist in the investigation of fraud or criminal activity.
⚠️

Daraz palay never shares your information with advertising companies, data brokers, or social media platforms. If anyone contacts you claiming otherwise, it may be a scam.

Before sharing any information with third parties, we ensure they are bound by appropriate data protection agreements and uphold the same standards we do.

5 Cookies & Tracking

Daraz palay uses cookies on its website. Cookies are small text files stored in your browser that help enhance your experience on the site.

Cookie Type Purpose Default
Essential Cookies Login sessions, security, and core site functionality Always On
Performance Cookies Site usage analytics and error detection Optional
Functional Cookies Language Preference, Personalized Settings Optional
Marketing Cookies Showing relevant promotions Close

You can delete cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may affect certain site features.

6 Data Retention & Security

To protect your information, daraz palay employs industry-standard security measures:

  • SSL/TLS Encryption: All data transmissions are encrypted.
  • Secure Servers: Stored on secured servers protected by data firewalls and access controls.
  • Regular Audits: Regular testing is carried out to identify and address security vulnerabilities.
  • Staff Training: Only authorized personnel can access specific data.
  • Two-Step Verification: An extra layer of verification for important account activities.

Retention Period: Data is retained for as long as your account remains active. After account closure, certain information may be kept for up to 5 years as required by law, after which it is securely deleted.

🔒

In the event of a data security breach, we will notify affected users within 72 hours and provide guidance on the necessary steps to take.

7 Your Rights

As a daraz palay user, you have the following rights:

👁️

Right to Access

You can request to see what information we hold about you.

✏️

Right to Correct Information

You may request corrections to any inaccurate or incomplete information.

🗑️

Right to Delete Information

You may request deletion of your data under certain conditions.

⏸️

Right to Restrict Processing

You may request that processing of your data be restricted while an investigation is ongoing.

📦

Right to Data Portability

You may request a copy of your information in a commonly used, portable format.

🚷

Right to Object

You can object to marketing communications or certain types of data processing.

To exercise these rights support@darazpalay.comEmail us at. We will respond within 30 business days.

8 Children's Privacy

Daraz palay is strictly for users aged 18 and above. We do not knowingly collect any personal information from minors.

⚠️

If we become aware that a minor is using our services, that account will be closed immediately and all collected data will be deleted. If a parent or guardian believes their child is using our site, please contact us.

9 Third-Party Services

Daraz palay works with trusted third-party service providers such as payment gateways, analytics tools, and KYC verification services. These providers operate under their own privacy policies.

  • Payment providers (bKash, Nagad, Rocket) operate under their own terms and policies.
  • There are no third-party ad networks on our site that track you.
  • Third-party service providers receive only the information necessary to deliver their specific services.
  • We ensure every service provider is bound by a data protection agreement.

10 Policy Updates

Daraz palay may update this Privacy Policy as needed. In the event of changes:

  • You will be notified at least 14 days in advance of any significant changes via your registered mobile number or email.
  • The "Last Updated" date at the top of this page will always reflect the most recent version.
  • Continued use of the site after changes take effect will be considered acceptance of the updated policy.
  • If you do not agree to the changes, you will have the option to close your account.

11 Contact

For any privacy-related questions, complaints, or requests, please get in touch with us:

📧

Email: support@darazpalay.com

Response Time: Within 72 hours (on business days)

Language: You may reach us in Bengali or English

Start Betting Safely

Your data is safe — join daraz palay today

Your privacy is our top priority at daraz palay. Enjoy Sports Betting in a safe environment — your data is fully protected.

For ages 18+ only. Please play responsibly.

বাংলা